We are inviting volunteers to join our team as part of our Shared Services Division within Information Management Department.
Volunteer Roles:
- Provides basic technical support to staff (hardware, software, printers, and connectivity).
- Assists in installing, configuring, and maintaining computer systems and software.
- Supports the IT team in troubleshooting hardware and software issues.
- Assists in setting up user accounts and managing permissions under supervision.
- Supports data entry, backups, and file organisation tasks.
- Participates in testing and roll-out of new systems or updates.
Qualifications:
- Bachelor's degree or diploma in Information Technology, Computer Science, or any related field.
Requirements:
- Basic knowledge of IT systems (Windows, Microsoft Office, networking).
- Familiar with networking fundamentals, cybersecurity basics, or helpdesk tools is a plus.
- Strong problem-solving and communication skills.
- Willingness to learn and ability to work under supervision.